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Fly With Freedom FAQ’s

What services does your tree removal and management company offer
We offer tree removal, stump grinding, pruning services, and lot clearing of trees & debris.

Are your tree removal services licensed and insured
Yes, we are fully licensed and insured.  Licenses must be renewed every two years.

How experienced is your team in handling different types of tree removal projects? 
Our team is very experienced.  We have two climbers with over 20 years’ experience who are knowledgeable in both rigging techniques as well as using the bucket truck.  We train and practice constantly as every tree removal is different. 

What safety measures do you take during tree removal operations?
We follow every safety protocol, starting with using traffic cones to safely direct traffic around our trucks. Prior to tree removal, we walk the property to see what obstacles we will have to overcome.  We study the tree(s) to see what we are working with, and to determine the best method to bring the tree down.  We use specialized Bluetooth helmets so our team can speak with one another even while our equipment is running.

Do you provide free estimates for tree removal and management services?
Yes

What is the typical turnaround time for scheduling tree removal services? 
Estimates are same day / next day, and the removal is typically scheduled for 2 weeks out.

Can you handle emergency tree removal situations?
Absolutely!

Do you offer stump removal and grinding services as part of your tree management package?
Yes – we will make recommendations as to what is best for each individual situation.

What are your rates for tree removal and management services
There are no set rates; every situation is different.  Property accessibility, the size and condition of the tree(s), time involved to complete the job, etc. 

Can you provide references or examples of past tree removal projects you’ve completed? 
Yes, of course.

Do you accept credit cards? 
No. We accept cash and checks.

How long have you been in business?
Since 2014

Is the owner onsite on most jobs? 
Yes, the owner will be on site on all jobs, at least for initial visits.

Do you offer senior citizen or military discounts? 
Yes

Do you offer emergency services?
Yes – same day and next day emergency services are possible.

Tree Removal FAQ’s

What services do you offer?
We offer tree removal, stump grinding, pruning services, and lot clearing of trees & debris.

How much does tree removal cost?
Every situation is unique, depending upon the size and condition of tree(s), the accessibility to the tree(s), and the time needed to complete the job.

Do you provide emergency tree removal services? 
Yes – same day and next day emergency services are possible.

How long does it take to remove a tree?
Every situation is different depending upon the scope and difficulty of each job.

Do you handle tree trimming and pruning?
Yes, we provide both tree trimming and pruning services.

What equipment do you use for tree removal?
Bucket truck, Mini skid steers, woodchippers, stump grinders.

Do you offer stump removal services?
Yes, depending upon the situation.

Can you provide references or examples of past work?
Yes, absolutely!

How do you ensure safety during tree removal? 
We do a walk-through / survey of the worksite to spot any obstacles, we use traffic cones to create safety barriers around our trucks, we use all the proper safety gear and we utilize Bluetooth-equipped helmets that allow our team members to communicate with each other even when in close proximity to our machinery.

Do you obtain permits for tree removal if needed?
In some municipalities, yes.  Not every municipality requires a permit.

What factors determine the cost of tree removal?
Property accessibility, the size, location, and condition of the tree, as well as the number of trees to be removed.

Do you offer discounts for multiple tree removals? 
Absolutely, if all the trees are removed in one visit.  Multiple visits are treated as individual situations.

What steps should I take to prepare for tree removal?
Clearing your property of any obstacles such as lawn furniture, children’s toys, lawn tools, etc. is a big help to us.

Do you offer tree planting or landscaping services after removal?
Yes, we do.

Tree Pruning FAQ’s

What is tree pruning, and why is it necessary? 
It is the selective cutting of branches to keep the tree in perfect shape, keeping it under control, or just keeping it healthy.

When is the best time to prune trees? 
December is best; you can prune trees when they are overgrown, but a good hard pruning in the wintertime is best.

How often should I prune my trees?
Once a year

What are the benefits of regular tree pruning?
It keeps the tree healthy and strong.

What are the signs that a tree needs pruning? 
When the tree is overgrown, touching the house, the roof or chimney, etc.

Is there a difference between pruning young and mature trees?
There’s really no difference, although most young trees don’t need pruning.  We try to remove dead limbs and give them a general clean-up to improve airflow.  We do not “top” trees as this can weaken the tree.

Do you offer tree pruning consultations?
Yes, of course.

How do you determine the cost of tree pruning services?
By looking at the job to be performed.  The size and health of the tree, the number of dead limbs & branches, the amount of time needed to properly prune the tree – all factor into the cost.

Landscaping FAQ’s

What landscaping services does your company offer?
New landscape beds installed (trees, shrubs) and maintenance.  Pruning services for trees and shrubs.  Lawnmowing and mulch installations.  Hardscaping including pavers, Belgian blocks, concrete slabs, walkways, patios, retaining walls, irrigation system installations, low voltage lighting, etc.

Do you provide residential or commercial landscaping services, or both
We provide both residential and commercial landscaping services.

How experienced is your team in landscape design and installation? 
We are very experienced.  Our team is very experienced with many types of plants and trees, 

Can you handle large-scale landscaping projects?
Yes

What is the process for designing a custom landscape for a client? 
We use photos of different installations that we have done, trees and shrubs, or we bring customers to the nurseries and other jobsites to show them the plants in person.

Do you offer maintenance services for landscapes after installation? 
Yes

What types of plants, trees, and shrubs do you typically use in your landscape designs? 
We like to use hedges, and trees and plants that can be easily shaped to give a neat, manicured and uniform appearance but ultimately, it’s up to the client to decide what type of look they want.

Do you provide hardscaping services such as patio installation, retaining walls, and pathways? 
Yes, we provide all types of hardscaping including pavers, Belgian blocks, concrete patios & walkways, and more.

How do you handle irrigation system installation and maintenance
We can do an irrigation system installation as part of a complete landscaping job, but we do not provide the maintenance.

Do you offer landscape lighting installation services?
Yes, we offer low-voltage lighting system installations.

What is the typical timeframe for completing a landscape project
Every landscaping project is different.  Depending upon how large the project is and what other components will be involved such as harscaping, irrigation& lighting – it can take several weeks to complete a landscaping job.

Can you provide references or examples of past landscaping projects you’ve completed?
Yes

What is your policy regarding landscape maintenance contracts?
We don’t do maintenance contracts; we found that many customers don’t want to be locked into a contract.  We prefer to go at an individual pace that is comfortable for each customer. We will offer suggestions based upon the season and the types of plants and trees that were installed.

Do you offer snow removal services during the winter months?
No

Can you assist with landscape renovation or restoration projects?
Yes

How do you handle pest and weed control in landscaped areas?
We do not get involved with pest and weed control.  

What sets your landscaping company apart from others in the industry?
We always stand behind our work, and we work closely with our customers to make sure they are always happy.  We love our work and we love to serve our customers, and always offer as much as possible within the customer’s budget.

What landscaping services DON’T you offer? 
We don’t do snow removal, weed and pest control, or irrigation system maintenance.